(Recent change in HOA management)
Please understand that there is time needed for transition when you change from one Management Company to another. There is a disclaimer on the statement that says “ This statement may not include all balances from the previous management company” . That would include any credits as well. Many onboarding tasks can be completed prior to a start date… but some such banking and account audits cannot occur until the date of transition is official.
* IF your billing questions are not answered by the below information, Please contact the FirstService Accounts Receivable Team 480-551-4300; ask for them specifically and they will be delighted to assist you. Do not ask to speak to the Community Manager as we will need to direct your concern to Accounts Receivable.
* Surepay- Is now available.
* Pre-Payment- If you prepaid your account; this will all be audited in the first 30 days of transition. CHECK YOUR SEPTEMBER STATEMENT (No need to pay if you have prepaid)
* A Payment Option sheet has been added to the this website under FORMS and DOCS.
* E-STATEMENTS: By signing up for E- statements, you save the Association the cost of postage to mail your statement each month. FirstService Residential does not use coupon booklets and you will receive statements every month. Be sure to review the top of the statement for the Community Corner area with important information.
* New Website: In the next few weeks, you will be receiving a letter regarding the new website where you will be able to access your personal account, enter work orders and obtain your community documents, financial and meeting minutes for your Association. You will receive a personalize registration code once this has been completed. This takes a bit of work to upload everything so we are working on this diligently. Until this site is up and running, this current Ashley Park Website will remain active until we ask that you begin to use the contact number for FirstService 480-551-4300. Thank you for your patience.
: Download HOA forms: CC&Rs
: Ashley Park Paint Color Info: CC&Rs
: Modifying your exterior property New Aug 2017 Form - Architectural Form
Contacts for HOA questions:
New Property Management 8/1/17:
FirstService Residential9000 E. Pima Center Parkway I Suite 300 | Scottsdale, AZ 85258
24/7 Customer Care Center 480-551-4300
Fax number 480-551-6000